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European Customer Synergy S.A. (ECS), headquartered in Brussels, is a European facility management company offering a complete range of services from single services to integrated facility management solutions. Since 2012, our company has been the Turkey partner of ECS S.A., participating in the central procurement and tender processes of global companies. By providing local services to our global clients at the highest standards, we contribute to our country’s economy.
WHO WE ARE
ECS, a European full service Facilities Management provider, has extensive experience supporting customers in a range of industry sectors.
Proudly serving numerous multinational organi- sations including leading technology companies, financial service providers, fashion houses and
many more, ECS understands the importance of
a bespoke, customer centric solution for every organisation.
€ 4 billion
in turnover
135,000+
employees
400
offices
41
countries
Single, bundled & IFM
services since 2001
Leading FM
service provider
Operating
throughout Europe
Located in
41 countries
Accumulated turnover
of 4 billion Euros
Over 135,000
employees
Providing FM services since 2001
WHO WE ARE
From the tailor-made solution, to Pan-European IFM solutions, everything is possible with us.
KEY BENEFITS
Local Delivery
ECS understands local regula- tions, cultures and practices. You can rest assured that ECS is operating within regulatory standards and conforming to local government minimum wage and worker wellbeing initiatives.
Self-Delivery
One size doesn‘t fit all. Un- like other providers, ECS can flex to fit your requirements allowing for a totally bespoke solution for your organisation.
Consultative Approach
ECS takes the time to look at your business and provi- de consultative advice. This results in a higher quality of service, aligning perfectly with your business strategy.
A European Solution
ECS provides a tailored Euro- pean solution with harmoni- sed SLAs and KPls. All activity is mindful of compliance and local customs, in addition to continuity of service delivery and management information.
Privately owned
A network of privately owned partner companies allows for immediate decisi- ons to be made, resulting in a fast and effective solution to any situation.
All of ECS‘s partners provide
services nationally across their geographies and are financially strong, comprehensive businesses with the local resources and infrastructure critical to pro- viding excellence of service. With best practice being shared amongst the 17 partner companies, ECS is always at the forefront of the latest industry develop- ments.
The ECS difference
All of ECS‘s customers be-
nefit from the assignment of
a Strategie Account Mana-
ger, providing a view of the
relationship from a European
level. Customers will also be
appointed a Local Account
Manager, providing a familiar
voice to assist you with any
query.
This carefully balanced
approach means you receive
an effective European solu-
tion on a local level.
HARD
Service desk,
Security equipment,
Risk management,
Auditing
SOFT
Cleaning,
Security,
Landscaping,
Catering,
Storage & handling
OFFICE
Switchboard,
Mail room,
Meeting rooms,
Help desk/service desk
WHO WE ARE
From the tailor-made solution, to Pan-European IFM solutions, everything is possible with us.
ECS is present all over Europe. Our local experts are FM powerhouses in their markets, guaranteeing the highest standards and service deliery all throughout Europe.
| Dolmans | Netherlands |
| First Facility | Hungary, Serbia, Slovenia |
| FMS | Turkey |
| FourFM | Denmark, Finland, Norway, Sweden |
| GenKa | Greece |
| Grosvenor | Ireland, United Kingdom |
| GSF | France |
| Iris | Belgium |
| La Lucente | Italy |
| OKIN | Bulgaria, Czech Republic, Romania, Slovakia, Ukraine |
| Sagital | Portugal, Spain |
| WISAG | Austria, Germany, Luxemburg, Poland, Switzerland |
